Grand Prairie Showroom: 2520 N Great SW Pkwy, Grand Prairie, TX 75050 Richardson Showroom: 600 N Coit Rd, Richardson, TX 75080

Customer Reviews

At Window World of Dallas – Fort Worth, customer satisfaction is our number one priority. We understand that our customers are the determining factor of our business’ success, which is why we do whatever it takes to ensure each customer has the best possible Window World experience. Of course, any business within the home improvement industry may receive unfavorable feedback from time to time, but at Window World, negative comments from our customers are extremely rare, and a vast majority of our customers are 100% satisfied with the quality of the products and service they received. Read real reviews from real customers below to learn why so many homeowners enjoyed their experience with Window World from start to finish.

Google Reviews

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  • Review by Drew D.

    Dallas, TX
    "I felt that I got an excellent deal and I shopped around. Window World provided me with the best windows at the best price, exceeding quality windows."
  • Review by Gary S.

    Dallas, TX
    "I've used Window World in the past and they delivered once again on this project. They kept me informed on delivery and installation. The installation crew was great. They did a great job inside and out and cleaned up the work area. I'm really happy with the results. A big Thank You to Window World."
  • Review by Rhonda H.

    Plano, TX
    "Window World was quick, they called us through each step of the way. They did a great job."
  • Review by Paulette L.

    Dallas, TX
    "The windows are exceptional! They made a world of difference in my house. And I enjoyed the everyone from the first contact, to the last person I spoke to."
  • Review by Virginia W.

    Grand Prairie, TX
    "I've got two more windows in my house and already ordered those to be delivered sometime in December. I am anxiously awaiting those because they did such a good job and my electric bill has already gone down!"
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Video Testimonials


Meet Nickie Jordan, one of our many satisfied customers, as she shares her thoughts on her new windows, the positive impact they’ve had on her home, and her overall experience while working with Window World!

 

Customer Feedback


  • Amazing experience… the installers were Awesome… You have excellent service, caring, and professional. Michael (Garces) and his crew will definitely be referred by me and you should be proud to have them on your team. Also, John Delmonte was wonderful in explaining everything and helping us decide on which windows better suit our home.
    – Misty Smith, Blossom


    Mark (McElrea) was extremely knowledgeable. He arrived exactly on time and was very thorough and efficient. We are getting several estimates but they will have to be very low to compete with Mark’s overall customer service and attitude.
    – Lisa Holmes, Fort Worth


    Windows came in on time as promised by salesman (James Adams). Installation crew (Orlando Baldomero) was AMAZING! The windows were up in no time! Just a fantastic experience!
    – Ivan Norwood, Azle


    I am very happy with the service and support. John (Pellinghelli) responded quickly for the initial visit and when I ordered additional windows. I live on a golf course and the day after installation a window got broken. They sent out a service person (Roy Lindsey) within two days the replacement window came a week later. Excellent service!!!
    – Steve Hoffman, The Colony


    Tyler (Reagan) was great and I am thoroughly impressed with your company. I am looking forward to the installation of the new Windows.
    – John Barnett, Dallas


    Louis Castellanos was very professional and punctual and efficient. I am a prior customer so the paperwork went smoothly and quickly. I was very satisfied with Louis’ customer service and would gladly recommend him and the company to potential customers.
    – Rebecca Partian, Grand Prairie


    I was amazed at how smooth the process was. The install crew (Alfredo Aguirre) was extremely polite, respectful, courteous, and efficient. I had 4 large windows replaced and in barely over an hour I had a brand new living room. I can hardly wait to do our whole house little by little.
    – Merry Norwood, Carrollton


    Jodi (Fry) was great to work with! She did a great job!
    – Marc Elliott, Celina


    You are an excellent company and have an excellent installation crew. Orlando (Baldomero) did an incredible job in installing the windows, very professional and efficient.
    – Jesus Mota, Fort Worth


    You should be very happy to have an associate like James (Adams) representing you. I have been contemplating new windows for quite some time and from the moment I opened the door, I knew that this time was the charm. He was very professional, knowledgeable and truthful. I purchased 34 Windows and a front door and can’t wait for the install. Look for many referrals from me to window world and James Adams.
    – John Arent, Flower Mound


  • Orlando (Baldomero) and his crew were fabulous! I have could not praise them enough!!
    – Sarah Vard, Richardson


    Tyler (Reagan) was very patient with me, explaining the product and very knowledgeable. I would recommend him highly.
    – Robert Delmark, Argyle


    Jodi (Fry) did a great job showing the product she was very knowledgeable also. I would recommend her to anyone. Could not have been more pleased with her!
    – Charles Burns, Quinlan


    Installer, (Bruno Cunha) helpers were outstanding!!!
    – Sherri Schoeter, McKinney


    I could not have asked for a better experience. Orlando (Baldomero) and his crew were fast, efficient, and unobtrusive. John (Delmonte) answered all of my questions and was incredibly responsive every time I emailed him. Thanks for my windows guys!
    – Stephani Michaeu, Dallas


    John (Pellinghelli) did a Wonderful Job. I am still getting my finances together and considering placing the order with John.
    – Ann Gonzales, Dallas, TX


    The installers, (Javier Ramos) was over the top EXCELLENT!!!! Jason Gannon was wonderful because he cared and was the only one to actually help and listen.
    – Suzanne Tracy, Colleyville, TX


    I absolutely loved the crew!! I am telling everyone including my bosses about Window World. I am planning to buy more windows and Vinyl Siding from you next year.
    – Elizabeth Davis, Frisco, TX


    Roy (Lindsay) work and Window World are awesome and did a great job.
    – Apolina Flores, Fort Worth


    You should be very happy to have an associate like James (Adams) representing you. I have been contemplating new windows for quite some time and from the moment I opened the door, I knew that this time was the charm. He was very professional, knowledgeable and truthful. I purchased 34 Windows and a front door and can’t wait for the install. Look for many referrals from me to window world and James Adams.
    – John Arent, Flower Mound


  • My wife and I were very pleased with John Delmonte’s professionalism. Not only is he a very likeable individual, but, he was very informative and straight to the point. He answered all of our questions in great detail and is very knowledgeable. I can easily say that we decided to get new windows installed by Window World because of John Delmonte.
    – Ryan Miller, Dallas


    Jason (Gannon) was so earnest to assist me I acquiesced. It is because of his commitment to get the situation resolved in a quick, professional manner that made me reconsider accepting my last order.
    – Melissa Hendrick, Carrollton


    I am very pleased with crew (Crystal Clear Reno)!!! I will tell everyone about how great Window World is!!
    – Tom Cutrell, Powderly


    I was very pleased with the honesty and expertise of the sales representative Marty (Cummings) and also the professional work of the installation crew (Alfredo Aguirre).
    – Stefan Henrich, Southlake


    Installer (Marvin Windows) went above and beyond to help me. He called early and showed up early and was a super guy.
    – Margie Langmead, Frisco


    The install was great, installers (Javier Ramos) were friendly and very helpful, did an efficient install. I was very impressed with their knowledge and expertise. The windows look great and are a 100% improvement over the old windows.
    – Bruce Hartwig, Grapevine


    John (Pellinghelli) was a pleasure to work with. He answered all our questions and spent a lot of time on our 40 Windows!
    – Bruce Dyson, Plano


    John Pellinghelli had a great deal of information to share. He was patient and made sure he answered any questions I had. He left communication open and asked me to call if I thought of anything later. It was a professional presentation.
    – Michael Kessler, Keller


    James (Adams) gave me great information and was courteous and enjoyable to deal with. I’m a repeat customer to Window World and am very satisfied with your sales approach and your product. After my current purchase we are considering replacing other windows in our home. James will be the one to call.
    – Stephen Pew, Arlington


    Louis (Castellanos) did a fine job explaining the benefits and features of the window products. He was courteous and prompt.
    – Bill Irwin, Arlington


  • Alan Johnson, the estimator, was excellent at demonstrating the windows and answering all of our questions. He had very down to earth mannerisms which made the time with him comfortable.
    – Kellie Cox, Grandview


    Tyler (Reagan) is great! He’s very easy to work with my house is a mad house with my kids and dogs and he’s alway very courteous about it all! 🙂
    – Ashley Eggleston, Bedford


    Our two installers were fantastic! Jeremy (Jerimy Urquide) are craftsman, courteous, professional and very skilled.
    – Dan Livermore, Arlington


    Mr. James Adams answered all my questions while he was here. He did a quite through presentation, which allowed me to gather the answers I was seeking.
    – Steve Ross, Plano


    John (Pellinghelli) was great, really explained everything well. Pleasure to work with!
    – Kane Kelley, Carrollton


    Alan (Johnson) was just great! He arrived timely and provided courteous and complete bid information. The church is putting together some long-range plans and we received what we needed. Please convey our thanks to Alan Johnson!
    – Grace United Methodist Church, Fort Worth


    Jodi (Fry) was a pleasure to deal with. She was personable, professional and knowledgeable. We would recommend her and the product in a minute!
    – Charlotte Gibbons, Carrollton


    The window installation was very good. I am pleased with the windows. Miguel (Patrick Barber) the installer was very nice.
    – James Cook, Lewisville


    My wife and I were very pleased with John Delmonte’s professionalism. Not only is he a very likeable individual, but, he was very informative and straight to the point. He answered all of our questions in great detail and is very knowledgeable. I can easily say that we decided to get new windows installed by Window World because of John Delmonte.
    – Ryan Miller, Dallas


    Everyone was so nice and professional. The value of your windows exceeded our expectations. The crew (Alfredo Aguirre) that put the windows in were very friendly and knowledgeable. We love the look of the windows. I would do this over and over again. Thank You Thank You Thank You. You can use us as references if you so desire. We drive home every day and still admire your work.
    – Clayton Lajoice, Rowlett


  • We are very pleased with our windows. We initially contacted you due to your high rating in JD Powers and Good Housekeeping. We then interviewed 3 different companies and chose WW due to being of equal or higher quality and having the best price out there. I have no regrets in choosing Window World and would do it again tomorrow. Thanks for a timely, well done job. It is appreciated. Alan (Johnson) did an outstanding job in the sales department and Nolan (Patrick Barber)and his crew were spot on and worked hard and steady in spite of the 106 degree heat. I am very pleased.
    – Don Soper, The Colony


    Mr. (David) Luck was excellent on everything he had to inform us on the windows.
    – Lyndon McCoy, Garland


    The installation crew (Rafael Hernandez) and salesman (John Pellinghelli) were great to work with (very professional, friendly, and timely).
    – Adam Goodman, Plano


    We were very impressed with Tyler’s (Reagan) presentation. He was knowledgeable, informative and he knew he stuff about the competition. He was sincere, but not pushy, and for that reason he earned our business at our first meeting. This is quite a testament because we do not typically make big budget decisions without sleeping on it overnight.
    – Tina Tuccelli, Desoto


    Clayton (Huff) was great!! I wish all estimators were as good!
    – Mark Montgomery, Dallas


    My wife and I were very pleased with John Delmonte’s professionalism. Not only is John (Delmonte) a very likeable individual, but, he was very informative and straight to the point. He answered all of our questions in great detail and is very knowledgeable. I can easily say that we decided to get new windows installed by Window World because of
    John (Delmonte). –Ryan Miller


    I just wanted to send a quick note to let you know how great John (Delmonte) was with our window appointment. He was perfectly professional and a joy to have in our home. I have half the mind to invite him to supper sometime! Thanks so much for sending such a great representative for your company. He is the reason we chose Window World.
    – Aimee Francis, Dallas


    I am very satisfied with the installation of our windows. Our installers (D&B Contracting) were top notch, very professional, precise and respectful.
    – Christy Lee, Sherman


    Tyler (Reagan) did an excellent job! He answered every question and told me what would and wouldn’t work for my home. I will definitely recommend him to friends. If the products are as good as the salesman, then I see why he is working for you. Thanks so much!!!
    – Kathy Chamberlain, Venus


    The whole process was easy and inexpensive. The presentation by Alan (Johnson) and the installation by Mike Torres was very professional.
    – Sandy Torres, Arlington


  • I had a very pleasant and informative visit from Tyler Reagan on April 4th. He was very helpful in explaining what Window World has to offer. I appreciated Tyler’s easy going sales pitch, which frankly helped me choose Window World as my provider for my whole house windows replacement. I have comparable quotes from other companies but it was a combination of the warranty commitments, product features and Tyler’s friendly assistance that I chose Window World to replace my windows.
    – Kelly Garside, Fort Worth


    The sales process: James Adams was professional, knows the products and great follow through. The install team Javier Rama was outstanding!!
    – Arther Gionta, Plano


    Marty (Cummings) is a real jewel!! He knows his windows! I was very impressed with his presentation.
    – Janet Underwood, Arlington


    The windows look great. The installers (D&B Contracting) were very professional.
    – Paul Hopkinson, North Richland Hills


    I am very satisfied! I loved how John (Kirchner), my Sales Rep came back and confirmed all was going well. Windows look wonderful!
    – Dallas


    From the ordering to install, window world did awesome. I was very pleased by the quality of the finished project and could not of asked for more.
    – Kevin Russell, Crowley


    Clayton Huff did a great job!! He was very knowledgeable and answered all my questions and concerns.
    – Steve Jespersen, Dallas


    Orlando (Baldomero) and his Crew were extremely professional and courteous, it was seriously a refreshing experience!
    – Sylvia Findlay, Rockwall


    First, let me say I’m very critical of representatives in my home. But, from the initial introduction (John DelMonte) I was impressed , and at good – by I was still impressed . I think coming from a person who’s been in customer service in one form or another for a long life time.
    – Alvin Hale, Garland


  • John (Kirchner) did a great job. He was very thorough and answered every question to my satisfaction. I am seriously considering going with Window World.
    – Mitch Patin, Dallas


    My experience was great. They (Alfredo Aguirre) installed quickly and a quality product. I would recommend anytime to a friend.
    – Garl Ray, Dallas


    John (Delmonte) was very knowledgeable and did a great job presenting your product.
    – Larry Featherston, Dallas


    Tyler Reagan did an excellent job of working with us and our contractor to get the right windows for our remodeling. He was knowledgeable, very polite, and facilitated the window aspects of our project in a professional manner. Please covey our thanks to him personally.
    – Larry Stone, Arlington


    I really appreciated the low-key manner of the sales rep (James Adams), and the efficiency and speed of the installers (Kevan Maupin).
    – Tom Feldpaush, Garland


    Window world installed our windows 1 week ago. Your workers (Alfredo Aguirre) done a very good job, they were fast and efficient. We are very pleased. Thanks.
    – Joe Williams, Talco


    Jerimy (Urquide) and his install team were AWESOME.
    – Carol Smith, Rowlett


    David Luck was very kind and knowledgeable.
    – Gary Partain, Grand Prairie


    My experience with my window purchase was excellent from the salesmen (Tyler Reagan) to the guys who did the installation (Rafael Hernandez). They were fast and efficient.
    – Michelle Fox, Fort Worth


    Great installer (D&B Contracting), sales person (Bill Mathews) was very helpful and your office people are great. The accounting department was a lot of help too.
    – Eddie Snow, Weatherford


    John (Delmonte) was great! He gave lots of instruction and gave me options to help me find what would look best in my home. He took his time and was very professional.
    – Billy Kulwicki, Dallas


    Paul Palmer and Patrick Newman were very professional.
    – William Sebastian, Arlington


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